Privacy Policy

Introduction

Welcome to Emerald Sunrise Roofing. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information collected and recorded by Emerald Sunrise Roofing and how we use, protect, and handle it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information in several ways when you interact with our website, request estimates, or call our customer service phone lines:

• Personal Contact Information: Name, phone number, email address, and physical property address when you fill out our contact forms.
• Project Details: Information about your roofing needs, shingles material preferences, gutters, or storm repair issues.
• Call Data: Phone calls placed to our tracking number (888-268-1163) may be routed and logged for quality control, estimate booking, and lead tracking.

2. How We Use Your Information

We use the collected information for various business purposes, including:

• Providing, operating, and maintaining our roofing services.
• Scheduling free inspections and dispatching roofing crews to your property.
• Understanding and analyzing how visitors use our website to improve UX and SEO.
• Communicating with you regarding estimates, job scheduling, or customer support.

3. Data Security & Retention

We implement standard, robust security measures to protect your personal contact details from unauthorized access, modification, or exposure. Your details are never sold, rented, or shared with third-party advertising companies for promotional purposes.

4. Cookies & Tracking

Emerald Sunrise Roofing uses standard web cookies and analytics tags (like Google Analytics) to analyze user flow, track geographical entry points, and improve site loading performance. You can choose to disable cookies in your browser settings if preferred.